Warranty
Warranty
We stand behind the quality and performance of our products.
All Ethereal Mareshah electronic and functional products are covered by a 1-year limited warranty from the date of delivery.
What’s Covered
If a product does not function as intended due to a manufacturing defect or malfunction, we will replace the item or issue a refund at our discretion.
This warranty applies to normal, intended use.
What’s Not Covered
The warranty does not cover:
-
Damage caused by misuse, neglect, or improper handling
-
Normal wear and tear
-
Damage resulting from unauthorized modifications
-
Products damaged due to accidents or improper storage
Clothing and wearable items are not covered under the warranty once worn or used.
How to Make a Warranty Claim
To submit a warranty request, contact
hello@etherealmareshah.com with:
-
Your order number
-
A brief description of the issue
-
Photos or video, if applicable
We’ll review your request and respond promptly.
Our Commitment
We design our products to be used, relied on, and integrated into daily life.
If something doesn’t work the way it should, we’ll take care of it.
